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Returns And Replacement Policy

  • Returns And Replacement Policy

I received a damaged or defective item. What should I do?remove

Our products undergo multiple quality checks before they leave our store. However, in the rare case that your order was damaged during transit, please reach our support within 15 minutes of delivery. Based on product availability, we will arrange for a replacement or refund to your CutsNfresh wallet or original payment mode. Note: For any quality-related complaints, it is mandatory to hold the product in the original packaging for review by our quality team.

In which cases can the products be returned?remove

Products can only be returned if (1) The package has been altered or damaged during transit (2) wrong items were delivered against your order (3) Unacceptable delay in delivering the order. If you are unhappy with your order, please raise your concern by reaching out to us at the time of delivery in Gurgaon: +91 8383044984. Note: For any quality-related complaints, it is compulsory to hold the product in the original packaging for review by our quality team. Based on product availability, we will arrange for a replacement or will refund the amount to your CutsNfresh wallet.

I’m not happy with the product I received. Can I return the same?remove

Products can only be returned if: 1. Package has been damaged during transit. 2. Wrong items were delivered against your order. 3. Unacceptable delay in delivering the order. If you are unhappy with your order, please reach our support immediately at the time of delivery. Note: For any quality-related complaints, it is compulsory to hold the product in the original packaging for review by our quality team. Based on product availability, we will arrange for a replacement or refund to your CutsNfrseh wallet or original payment mode.